Shipping policy
SHIPPING POLICY:
Processing Time Orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
- Standard Shipping: 3-5 business days
Shipment Confirmation & Order Tracking You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Shipping Destinations We currently ship to addresses within the United Arab Emirates and select international destinations. International shipping times and costs vary by location and will be calculated at checkout.
International Shipping For international orders, please note:
- Customs, duties, and taxes may apply and are the responsibility of the customer
- International shipments may experience delays due to customs processing
- We are not responsible for any customs fees or import taxes
Damaged or Lost Shipments If your order arrives damaged or is lost in transit, please contact us at [your email] within 48 hours of delivery (or expected delivery date for lost packages) so we can resolve the issue.
Contact Us If you have any questions about shipping, please contact us at blackoceangt@gmail.com.